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12 Step Process

Step 1: Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.

Step 2 Carpet Agitation
Your carpet will be agitated to allow the fiber to stand straight up to provide a thorough vacuuming.

Step 3: Commercial Pre-vacuum
Dry soil is removed by thoroughly commercially power vacuuming. Removing dry soil is one of the most vitally crucial steps in any cleaning process.

Step 4: Furniture Moving
Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces.

Step 5: Pre-spray & Pre-Spot
A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning. Difficult spots are pre-treated with special solutions to increase chances of removal.

Step 6: Pre-grooming/Agitation
A professional carpet groomer or rotary brush is used to further loosen the soil.

Step 7: Soil Extraction and Rinse
The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.

Step 8: Neutralizer
Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

Step 9: Post Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. * For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.

Step 10: Post Groom
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

Step 11: Speed Dry
High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.

Step 12: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.